Terms and Conditions of Sale

Important Information

The purpose of this document is to establish and regulate the rules of use of this website, by which we mean all the pages and their content owned by the RESPONSIBLE party, accessed through the domain www.comidamundialfood.com. Using the website implies that the user agrees to all the terms included in this Legal Notice. The user commits to reading this Legal Notice carefully each time they intend to use our website since the website and its conditions of use outlined in this Legal Notice may change.

IDENTIFICATION DATA: In compliance with the duty of information stipulated in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following data is reflected:

USERS: Access and use of this portal attributes the condition of USER, who accepts, from such access and use, the General Conditions of Use reflected here. These conditions will apply regardless of the General Contract Conditions which must be complied with.

USE OF THE PORTAL: Provides access to various pieces of information about our entity, contact sections, hyperlinks to social networks, hereafter content belonging to the RESPONSIBLE, or its licensors, to which the user can access. The user assumes responsibility for the use of the portal. This responsibility extends to the registration required to access certain services or content, or to enable a response in relation to queries in the contact sections of this website, etc. In this registration, the user is responsible for providing truthful and lawful information.

Furthermore, the RESPONSIBLE party disclaims any liability for potential damages that may be caused by the lack of availability or continuity of this site and the services offered on it. They also cannot guarantee the absence of viruses or other harmful elements on the website that may cause alterations to your computer system. The RESPONSIBLE party disclaims any liability for services and information provided on other linked sites, as they do not control or supervise third-party websites. We advise users to act with caution and consult any legal terms that may be set out on these websites. Also, users who submit any kind of information must ensure it is truthful and doesn’t violate third-party rights or current laws. If you believe that any content or information on this site violates a legitimate right or current legality, we would appreciate it if you could contact us through the means you deem appropriate, either at the email address info@sanferfood.com or at the phone number 629 794 029 so we can take appropriate measures.

Purchasing the products offered on this site requires you to read and accept the following Terms and Conditions. Using our services and buying our products implies you have read and accepted the Terms and Conditions of sale in this document. All products offered on our website may be created, charged, shipped, or presented by a third-party website and, in that case, would be subject to their own Terms and Conditions. Sometimes, to purchase a product, user registration is required, involving the entry of reliable personal data and setting a password.

The user can choose and change the password for their account management access at any time if they have registered and it’s necessary for the purchase of any of our products. www.sanferfood.com will be completely exempt from any liability in case this password is used by third parties for fraudulent purposes.

All purchases and transactions made through this website are subject to a confirmation and verification process, which could include checking product stock and availability, validating the payment method, validating the invoice (if any), and meeting the conditions required by the selected payment method. In some cases, verification via email may be necessary.

The prices of products offered in this Online Store are only valid for purchases made on this website. Only individuals over 18 years old with sufficient capacity to contract can purchase products from www.sanferfood.com.

Unauthorized Use

You are not authorized to use any of our products, modified or not, on another website, in a computer medium, or technology accessory for reproduction to be offered for redistribution or resale.

Price and Validity Period of the Offer

The prices indicated for each product include the Value Added Tax (VAT) or other taxes that may be applicable. These prices, unless expressly stated otherwise, do not include shipping, handling, wrapping, shipping insurance, or any other additional services and annexes to the purchased product or service.

The prices applicable to each product are those published on the website and will be expressed in EURO currency. The USER assumes that the economic valuation of some products may vary in real time.

Before making the purchase, you can check all the budget details online: items, quantities, price, availability, shipping costs, charges, discounts, taxes, and the total purchase. Prices can change daily until the order is placed.

Once the order is placed, the prices will remain the same, whether there is product availability or not.

Any payment made to the Provider will result in the issuance of an invoice in the name of the registered USER or the business name that they have informed at the time of placing the order. This invoice will be sent with the purchased product to the email address provided by the USER.

For any information about the order, the USER can contact the PROVIDER via the customer service telephone number 629 794 029 or by email at the address info@sanferfood.com.

Shipments and Delivery

Products purchased through the website will be sent to the shipping address indicated by the user once the payment has been confirmed. The maximum delivery time is 30 days, established by default in the Law.

The PROVIDER will not assume responsibility when delivery cannot be made due to data provided by the USER being false, inaccurate, or incomplete, or when delivery cannot be made because the recipient is absent.

The delivery will be considered made at the moment the carrier has put the products at the user’s disposal, and the recipient has signed the delivery receipt document.

It is up to the recipient to check the products upon receipt and expose any anomalies.

Rights and Obligations of Users and/or Clients

Rights of Clients:

• Access to products and services in a transparent and clear manner.
• Free and detailed information about the characteristics of the items.
• Know the email or any other means of contact with the PROVIDER.
• Information on prices, fees, taxes, and if applicable, the shipping costs.
• Receive the product or service contracted within the agreed timeframe.
• Contractual warranty for the purchased products or services.
• Free services and after-sales service, during the term of the contract.

Obligations of Clients:

• Pay the corresponding amounts, including taxes and shipping costs.
• Be responsible for the truthfulness of the data provided.
• Use the product or service contracted without contravening the provisions of the legal notice.
• Do not reproduce, alienate, or dispose of the rights of the PROVIDER.

Product Availability

The availability of products offered by the PROVIDER may vary according to customer demand. Although the PROVIDER regularly updates its stock, the requested product may be out of stock at certain times. In cases of non-execution due to unavailability, the PROVIDER will inform the client by email. The period of this communication will not exceed a maximum of 30 days. The PROVIDER may give the double option of supplying a product of similar characteristics or quality, or except for fair reasons to the PROVIDER, provide the client with the amount paid for the canceled order.

In the event that the provider does not make this payment within the stated time frame, the buyer may demand payment of double the amount owed, without prejudice to being compensated.

Warranties Applied to Offered Products

Products sold through www.sanferfood.com have a two-year warranty from the date of delivery. The warranty covers any manufacturing defects, but not damage caused by misuse.

The client can make the warranty effective by contacting the PROVIDER by email at info@sanferfood.com, providing evidence of the defect, order number, and date of purchase.

Payment Methods

The PROVIDER has various payment methods, such as Visa, Mastercard, American Express, or through bank transfer. Other methods such as PayPal, Amazon Pay, or cash on delivery might also be available.

Users will be informed of the means of payment during the purchase process.

Refunds and Returns

If the client wishes to return a product, they must contact the PROVIDER within a maximum period of 14 calendar days from the date of receipt. The product must be in perfect condition, in its original packaging, and with the manuals, accessories, or promotional gifts included. If this is not the case, the asset will suffer a depreciation.

Once the merchandise is received and in good condition, the PROVIDER will refund the amount in a maximum period of 14 calendar days.

The PROVIDER will manage the return order under the same system used for the payment, except in cash returns, which will be refunded by bank transfer.

The client will be responsible for the shipping and return costs and any other expenses generated by the same.

Applicable Law and Jurisdiction

This contract will be governed by Spanish legislation, which will be applicable to the provisions of this contract regarding interpretation, validity, and execution.

The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Madrid to resolve any dispute that may arise in the interpretation or execution of these contractual conditions.